Course Objectives
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Learn to use AI to automatically reply to customer questions and reduce support workload
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Master e-commerce marketing automation workflows(product copy, promotional messages, post generation)
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Become familiar with n8n × LLM × CRM/LINE Bot integration methods
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Build a ready-to-deploy AI e-commerce assistant to boost conversion rates
Course Structure
Module 1: AI Application Scenarios in E-Commerce
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E-commerce support pain points and AI solutions
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Marketing automation case sharing (repurchase push notifications, automatic product copy generation)
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Workflow architecture overview: Support → Marketing → CRM
Module 2: Designing a Smart Customer Service Workflow
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Customer message collection (LINE / Email / Messenger)
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LLM smart replies: FAQs and automated Q&A
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Multilingual support and product information lookup
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LINE Bot / Email automatic notification mechanisms
Module 3: AI Marketing Automation
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Automatic generation of product descriptions and ad copy
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Customized promotional message push (new customers, repurchase, membership tiers)
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Facebook / IG marketing copy production workflow
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Automated scheduled push notifications and event reminders
Module 4: CRM Integration and E-Commerce Practice
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Automated customer records with Google Sheets / Notion
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Customer purchase journey tracking and segmentation
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Hands-on e-commerce AI assistant demo: from inquiry → reply → marketing push → conversion
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Extended applications: inventory reminders, automated repurchase marketing
Course Highlights (a TigerAI exclusive worth over NT$3,000 in total—you come out ahead just by attending!!)
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A free full-featured n8n learning account: unlimited use so you can keep practicing after class (3 months of access)
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Complete sample JSON files provided: take the instructor's demo files home and modify them freely—never stuck without a file
Learning Outcomes
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Learn to design an AI smart customer service workflow
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Build an automatic marketing copy generator to rapidly produce product copy
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Integrate CRM/LINE Bot to enable customer segmentation and repurchase marketing
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Build one that can automatically serve customers + promote products + boost conversion e-commerce AI assistant
